ENGR 5385 – Six Sigma

Last Update: Jan. 21, 2004 at 11:27 a.m.

Announcements:

Class #	Day	Date	Topics Planned for Spring 2004
1	W	Jan 14	Introduction to class
2	M	Jan 19	No Class
3	W	Jan 21	Six Sigma Introduction
4	M	Jan 26	No Class
5	W	Jan 28	No Class
6	M	Feb 2	Introduction to Define
7	W	Feb 4	Validate Business Opportunity
8	M	Feb 9	Document and Analyze Processes
9	W	Feb 11	Define Customer Requirements
10	M	Feb 16	Build Effective Teams
11	W	Feb 18	Implement Change
12	M	Feb 23	Introduction to Measure
13	W	Feb 25	Determine What to Measure
14	M	Mar 1	Manage Measurement
15	W	Mar 3	Understand Variation
	M	Mar 8	Spring Break,
	W	Mar 10	Spring Break
16	M	Mar 15	Determine Sigma Performance
17	W	Mar 17	Introduction to Analyze
18	M	Mar 22	Process Stratification and Analysis
19	W	Mar 24	Determine Potential Root Causes
20	M	Mar 29	Introduction to Control
21	W	Mar 31	Develop and Execute Pilot Plan
22	M	Mar 31	Plan and Implement Solution
23	W	Apr 5	Process Integration
24	M	Apr 7
25	W	Apr 12
26	M	Apr 14
27	W	Apr 19
28	M	Apr 21
29	W	Apr 26
30	M	Apr 28
31	W	May 3
32	W	May 5	Test 3, 11:00 - 1:30

Syllabus Spring 2004

Instructor: Dr. Ryan Underdown

Office: 2202 Cherry Engineering, (409) 880 - 8815

E-mail: r_underdown@hotmail.com

Office Hours: 9:00 - 11:00 a.m. Tuesday and Thursday. Others by appointment.

Class Web site: http://dept.lamar.edu/industrial/Underdown/senior_design/ENGR_5385_Spring_2004.htm

Catalog Information: ENGR 5385: Six Sigma

Textbooks:

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance, by Peter S. Pande et al, Robert P. Neuman, Roland R. Cavanagh, McGraw-Hill, New York, 2000

Goals: To provide students with the real-world opportunity to identify, investigate and solve problems in industrial engineering systems.

Teaching Assistant:

Manpreet Singh

Office: Room ? Cherry Engineering

E-mail: manpreet_johal@rediffmail.com

Office Hours:  ?? Others by appointment.

Grading:

20% Test 1

20% Test 2

20% Test 3 – May 5, 2004 - 11:00 - 1:30 p.m.

10% Quizzes

30% Project

100% Total

Project: Due April 28, 2004 at 5:30 p.m.

Computer Usage – Students will use the following software in this class:

• Microsoft Office Suite XP including: Word, Excel, and Powerpoint
• Microsoft Windows XP 
• Microsoft Internet Explorer 6.0 
• Microsoft Project 98

College of Engineering Computer Policies

1. Do not change any settings on the computers in any Lamar University computer lab
2. Save all files to a 3.5 inch disk or to the "My Documents" folder on the C drive of the computer.  Note the "My Documents" area will be deleted on a regular basis throughout the semester.
3. Do not download any files from the internet unless specified by an instructor.
4. Bring a 3.5 inch disk to class everyday to save your files.

Important Dates:

January 19, 2004 – No classes: Observance of MLK Birthday

February 27, 2004 – Last day to drop without academic penalty

March 8-12, 2004 – No classes: Spring Break

April 9, 2004 – No classes: Good Friday

April 12, 2004 – Last day to drop/withdraw

May 4, 2004 – No Classes: Finals preparation day

May 5, 2004 – Final Exams

University Policies

Attendance and Drop Policy:

Students are required to read and be prepared to discuss the assigned textbook chapters workbook exercises before attending the class session in which they will be discussed.

Class attendance and lateness policies will be discussed during the first week of class. Those policies include by reference all provision for grade adjustment or drop policies included in the applicable Graduate or Undergraduate Catalog in effect at the start of the semester.

NO STUDENT WILL BE DROPPED FROM THE CLASS ROLLS

FOR NEVER ATTENDING OR EXCESSIVE ABSENCES.

A student dropping a course after the Census Date but on or before the appropriate final drop date will receive a grade of "W" only if at the time of dropping, the student is passing the course (has a grade of A, B, C, or D); otherwise an F will be received.

Absences Based on Religious Beliefs:

A student who misses an examination, work assignment, or other project due to the observance of a religious holy day will be given the opportunity to complete the work missed within 15 days following the due date of the assignment, test, or other project missed. To be eligible for such a make-up, the student must notify me in writing of classes scheduled on dates he or she will be absent to observe a religious holy day. Notification must be made within the first 15 (fifteen) class days through either a written correspondence, personal delivered, acknowledged and dated by me or written correspondence sent certified mail, return receipt requested to me. Failure to follow the rules provided above within the time frames listed will result in the absence being considered unexcused.

Americans With Disabilities Act (ADA):

Lamar University is on record as being committed to both the spirit and letter of the ADA to make reasonable adjustments in the classroom necessary to eliminate discrimination on the basis of disability. Students should meet with the Instructor during the first week of class to discuss their special needs and advise the instructor of any special needs, abilities or limitations and to discuss the instructor’s expectations in class participation, performance and work standards. Any disclosure by the students of their need for accommodations is recognized to be extremely sensitive and all conversations and other communications will be kept protected and confidential and disclosed on a need-to-know basis only.

Students are responsible for contacting and consulting with the University’s Office for Students with Disabilities prior to contacting the instructor about any disabilities. The student should provide the instructor with some form of written documentation of the disability from an acceptable, external sources (such as a doctor, psychiatrist, etc.) and from the Office for Students with Disabilities.

Academic Dishonesty:

All students are expected to pursue their scholastic careers with honesty and integrity.

It is the philosophy of this Department, this instructor and Lamar University that academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form. All persons involved in academic dishonesty will be disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University.

"Academic dishonesty includes, but is not limited to, cheating, plagiarism, collusion, the submission of credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, or any act designed to give unfair advantage to a student or the attempt to commit such acts."

Make Up Exams:

Final exam grade replaces missed exam grade. The test will be comprehensive covering the entire semester of material. Students who wish to use this option must inform me via e-mail 1 week prior to the final exam.

Attendance and Participation:

I encourage you to participate in class discussions and attend class regularly. The more you participate on a regular basis, the more you will gain from this course. Effective participation requires good preparation therefore I absolutely encourage you to read the material before class.