INEN 4315 - Industrial Management

INEN 4315 - Industrial Management

Last Update: Dec. 6, 2004 at 10:37 a.m.

Announcements:

12-3-04: I have posted additional lessons learned on the Red Bead experiment and I have posted my solution to Problem 8.11 under the Nov. 23 class day

12-2-04: I have posted the reading for the 6^th Edition book required for Test 3.

Class #	Day	Date	Topics - Planned
1	Th	Aug 26	Leadership Vs. Management, Reading Assignment: Zapp! : The Lightning of Empowerment : How to Improve Quality, Productivity, and Employee Satisfaction by Jeff Cox (Contributor), William C. Byham (Preface) – Read to prepare for Test 2, Read pp.230-238 for a quiz Aug. 31
2	T	Aug 31	Leadership Vs. Management, Leadership - Evans , Read pp.156-171 for a quiz ?
3	Th	Sept 2	Understand the Customer , Understand the Customer - Evans,
4	T	Sept 7	Team activity: Define Customer satisfaction, problems 4.15 and 4.16, Planning Part 1, Read pp.238-249 for a quiz ?
5	Th	Sept 9	Planning Part 2, (up to slide 27), Planning - Evans, Planning Worksheet Example 1, Planning Worksheet Example 2, Planning Worksheet, Vision Assignment Read the articles: “What Leaders Really Do” and “How I Learned To Let My Workers Lead” for Sept. 23
6	T	Sept 14	Planning Part 2, Create Desired Culture Part 1, (completed slides including: cultural assessment)
7	Th	Sept 16	Create Desired Culture Part 2, (completed slides including: Align Adm. Systems)
8	T	Sept 21	Discussion of vision statements, Discussion of “What Leaders Really Do” and “How I Learned To Let My Workers Lead”, Review for Test 1
9	Th	Sept 23	Test 1 – bring one 8.5x11 inch page of hand written notes
10	T	Sept 28	Create Desired Culture Part 2, Read Evans pp. 286-297 – 5^th Ed, pp. 253-262 – 6^th Ed. for a quiz Sept. 30, Teams,
11	Th	Sept 30	Review Test 1,Teams, Team Development, Read Evans pp. 297 - 317– 5^th Ed, pp. 262-280 – 6^th Ed. for a quiz Oct. 5,
12	T	Oct 5	Teams, Team Activity: Brainstorm characteristics of an effective team leader, then use “swarm and tally” to prioritize
13	Th	Oct 7	Organization Structure, Org Structure Slides, Read “Top Teams: Why Some Work and Some Do Not” for Oct. 12, 2004
14	T	Oct 12	Performance Appraisals, Appraisal Issues, Class discussion: Difficulties of appraising, difficulties being appraised, Read “Paying The Price” by Grossman for a quiz Oct. 14, 2004, Read “Hiring Within The Law”
15	Th	Oct 14	Guide to Performance Management, Class discussion: criteria for a performance appraisal system PA Discussion questions from George notes, Team Activity: Evaluation of Performance Evaluation Forms and establishment of evaluation criteria for an “Effective” PA Form, Team activity: HRM_Exercise, Quiz: “Paying The Price”
16	T	Oct 19	Team Activity: Layoff Exercise, Read “Employee Performance Appraisal System Participation” for a quiz Oct. 21
17	Th	Oct 21	Zapp!, Human Resource Development and Management - Evans pp. 286-297, Read Motivation Slides for a quiz Oct. 26
18	T	Oct 26	Motivation, HRM Exercise Due, Motivation Team Exercise, Quiz: Motivation Slides, Read Motivation Tools slides for a quiz Oct. 28
19	Th	Oct 28	Motivation Tools, Motivational Tools Exercise, Layoff Exercise Due, Motivation Tools Team Exercise, Review for Test 2, Quiz: Motivation Tools
20	T	Nov 2	Test 2
21	Th	Nov 4	Guest Speaker from ExxonMobile, Technology Life Cycles, Technology Life Cycle Slides, (slide 14)
22	T	Nov 9	Technology Life Cycles, Technology Life Cycle Slides, Decision Making for Technology, Technology assignment, Evaluate Alternatives Worksheet,
23	Th	Nov 11	Review Test 2, Decision Making for Technology, Measurement, Class Discussion: Obstacles to Taking Measurements and Decisions Management Make Regarding Measurement, Read Ch.8 pp.462-480 5^th Ed, pp.386-408 6^th Ed. for a quiz Nov. 16
24	T	Nov 16	Process Improvement, Read Ch.8 pp.447-462 5^th Ed, pp.371-386 6^th Ed. for a quiz Nov. 18
25	Th	Nov 18	Measurement, Class Exercise: Discussion Question 8, Ch. 8, Read Ch.9 pp.510-517 5^th Ed, pp. 516-526 6^th Ed.
26	T	Nov 23	Measurement, Read Ch7, pp.404-415 5^th Ed, pp.345-352 6^th Ed., and Ch10, pp.581-595 and pp.602-624 5^th Ed., pp.635-671 6^th Ed., Cost Of Quality Problem
27	Th	Nov 25	Thanksgiving Holiday – No Class
28	T	Nov 30	Process Variation - Deming's Red Bead Experiment,
29	Th	Dec 2	Review for Test 3, Problem Solving Tools, pp.602-624 5^th Ed., pp.635-671 6^th Ed, Team Exercise: Fishbone diagram: Effect Students failing MATH 1314
30	Th	Dec 9	Test 3: 5:00 - 7:30 p.m.

Note: Print "notes" pages of Powerpoint slides - do not print "slides"

Syllabus – 4315 Industrial Management

Fall 2004

Instructor: Dr. Ryan Underdown

Office: 2202 Cherry Engineering, (409) 880 - 8815

E-mail: underdowdr@hal.lamar.edu

Office Hours:.. 1:00 - 3:00 p.m. Tuesday and Thursday. Others by appointment.

Class Web site: http://dept.lamar.edu/industrial/Underdown/org_mana/INEN_4315_Fall_2004.htm

Catalog Information: INEN 4315 - Organization Management - The theory of organization and management. How the executive functions to achieve the organization's goals.

Textbook: Evans, James R. and Lindsay, William M., The Management and Control of Quality 5^th Edition, South-Western College Publishing, Cincinnati, Ohio, 2002

Goals: To provide students with the real-world opportunity to identify, investigate and solve problems in industrial engineering systems.

Teaching Assistant:

Teaching Assistant:

Office:

E-mail:

Office Hours:

Computer Usage – Students will use the following software in this class:

Microsoft Office Suite XP including: Word, Excel, and Powerpoint
Microsoft Windows XP
Microsoft Internet Explorer 6.0

College of Engineering Computer Policies

Do not change any settings on the computers in any Lamar University computer lab
Save all files to a 3.5 inch disk, CD or USB drive
Do not download any files from the internet unless specified by an instructor.
Bring a 3.5 inch disk, CD or USB drive to class everyday to save your files.

Undergraduate Grading:

22% Test 1

22% Test 2

22% Test 3 - December 9, 2004 - 5:00 - 7:30 p.m.

10% Quizzes

24% Projects

100% Total

Required reading:

Designated chapters, web pages and articles before coming to class

Zapp! : The Lightning of Empowerment : How to Improve Quality, Productivity, and Employee Satisfaction
by Jeff Cox (Contributor), William C. Byham (Preface)

Paperback - 212 pages Revised edition (February 1998)
Fawcett Books; ISBN: 0449002829 ;

Important Dates:

Sept. 6, 2004 – No classes: Labor Day

Oct. 6, 2004 – Last day to drop without academic penalty

Nov. 12, 2004 – Last day to drop/withdraw

Cell phones, pagers and other communication devices:

Students are asked to have their communication devices on a silent mode during class. These devices must be placed out of sight during an exam.

Attendance and Drop Policy:

Students are required to read and be prepared to discuss the assigned textbook chapters workbook exercises before attending the class session in which they will be discussed.

Class attendance and lateness policies will be discussed during the first week of class. Those policies include by reference all provision for grade adjustment or drop policies included in the applicable Graduate or Undergraduate Catalog in effect at the start of the semester.

NO STUDENT WILL BE DROPPED FROM THE CLASS ROLLS FOR NEVER ATTENDING OR EXCESSIVE ABSENCES.

A student dropping a course after the Census Date but on or before the appropriate final drop date will receive a grade of "W" only if at the time of dropping, the student is passing the course (has a grade of A, B, C, or D); otherwise an F will be received.

Absences Based on Religious Beliefs:

A student who misses an examination, work assignment, or other project due to the observance of a religious holy day will be given the opportunity to complete the work missed within 15 days following the due date of the assignment, test, or other project missed. To be eligible for such a make-up, the student must notify me in writing of classes scheduled on dates he or she will be absent to observe a religious holy day. Notification must be made within the first 15 (fifteen) class days through either a written correspondence, personal delivered, acknowledged and dated by me or written correspondence sent certified mail, return receipt requested to me. Failure to follow the rules provided above within the time frames listed will result in the absence being considered unexcused.

Americans With Disabilities Act (ADA):

Lamar University is on record as being committed to both the spirit and letter of the ADA to make reasonable adjustments in the classroom necessary to eliminate discrimination on the basis of disability. Students should meet with the Instructor during the first week of class to discuss their special needs and advise the instructor of any special needs, abilities or limitations and to discuss the instructor’s expectations in class participation, performance and work standards. Any disclosure by the students of their need for accommodations is recognized to be extremely sensitive and all conversations and other communications will be kept protected and confidential and disclosed on a need-to-know basis only.

Students are responsible for contacting and consulting with the University’s Office for Students with Disabilities prior to contacting the instructor about any disabilities. The student should provide the instructor with some form of written documentation of the disability from an acceptable, external sources (such as a doctor, psychiatrist, etc.) and from the Office for Students with Disabilities.

Academic Dishonesty:

All students are expected to pursue their scholastic careers with honesty and integrity.

It is the philosophy of this Department, this instructor and Lamar University that academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form. All persons involved in academic dishonesty will be disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University.

"Academic dishonesty includes, but is not limited to, cheating, plagiarism, collusion, the submission of credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, or any act designed to give unfair advantage to a student or the attempt to commit such acts."

Make Up Exams:

Final exam grade replaces missed exam grade. The test will be comprehensive covering the entire semester of material. Students who wish to use this option must inform me via e-mail 1 week prior to the final exam.

Attendance and Participation:

I encourage you to participate in class discussions and attend class regularly. The more you participate on a regular basis, the more you will gain from this course. Effective participation requires good preparation therefore I absolutely encourage you to read the material before class.

Class #